A Twilio browser dialer for teams who call from a laptop, not a desk phone

What browser calling actually is

"Browser dialer," "WebRTC calling," and "click to call" all point at the same idea: making and receiving phone calls from inside a web page, using your computer's microphone and speakers, instead of a physical desk phone or a separate softphone app. Twilio's Voice SDK is the piece of technology that makes this possible, it lets a browser hold a real-time voice connection to Twilio's network.

What Kovtel Dialer adds

Kovtel Dialer is a browser‐based softphone built on Twilio's WebRTC Voice SDK. Instead of wiring up access tokens and TwiML apps yourself, you get a ready‐to‐use dial pad, a number picker for your Twilio numbers, recent call history, and incoming call routing rules, all connected to your own Twilio account.

How it works

When you open the dialer, Kovtel requests a short‐lived Voice access token from Twilio for your session. Placing a call routes through a Twilio TwiML Application configured for outbound calling from your chosen number; incoming calls to your Twilio numbers can be routed straight to the browser dialer or forwarded elsewhere, based on rules you set.

Key features

• Click‐to‐call from the browser, no desk phone or SIP hardware.
• Twilio number selection, choose which of your numbers to call from.
• Call logs, recent outbound and inbound call history.
• Incoming call routing, decide where inbound calls to a number should ring.
• Twilio number management, add, set a default, or remove numbers from the dialer.

Who this is for

Sales and support teams making and taking calls throughout the day from a laptop, remote teams without physical office phone hardware, and anyone who wants a Twilio number reachable from a browser tab instead of a dedicated device.

What it needs to work

A modern browser with microphone access, and a Twilio account with Voice enabled. Call quality depends on your own internet connection and Twilio's voice network; Kovtel doesn't control either.

Pricing

Kovtel Dialer is $15/month. Twilio bills your account directly for call minutes and number rental at Twilio's own rates. See the pricing page for the full picture.

FAQs

What is Twilio WebRTC browser calling?

The browser technology that lets audio flow directly between your browser tab and Twilio's voice network, authorized by a short-lived access token from Twilio's Voice SDK.

Do I need a headset or special hardware?

Just a microphone and speakers or a headset, like any browser-based voice or video call. No desk phone or SIP hardware required.

Does Kovtel Dialer work without installing software?

Yes, it runs in a browser tab. Your browser will ask for microphone permission the first time you place or receive a call.