Shared where it helps, private where it matters
A phone system shared by a team has to answer a simple question: who can see what? Giving everyone the same password means no accountability and no way to remove one person. Kovtel gives each team member a separate login inside your workspace, so every call is tied to the person who made it.
You begin with a ready-made role of Agent, Supervisor or Manager and adjust individual permissions from there. Adding a member sends their login details automatically, and you can pause, reset or remove a login whenever you need to.